Privacy Policy

A Da Silva Carpinteiro Unipessoal Lda, owner of the trademark The House Shop, with registered office at Avenida da Liberdade, n.110, 1st floor, Lisbon, and Tax Identification Number (NIPC) 515559679, is the owner of the domain www.thehouseshop.pt, where its WEBSITE is hosted.

 

The House Shop IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS, AND HAS THEREFORE DRAWN UP AND ADOPTED THIS POLICY AND THE PRACTICES DESCRIBED HEREIN.
THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, SO WE ADVISE YOU TO READ IT TO UNDERSTAND THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.

 

Our privacy policy is in accordance with applicable Portuguese legislation, namely Law no. 58/2019, of August 8, on Personal Data Protection, other applicable national laws, and under the European General Data Protection Regulation 2016/679, of April 27 (“GDPR”). Data protection legislation is subject to revision, so we recommend that users regularly consult our privacy statement. For information purposes, you may consult www.cnpd.pt. This website complies with national and European Union legislation. Portuguese courts shall have exclusive jurisdiction over any dispute arising from the use of this website.

 

1. WHAT IS THIS POLICY ABOUT?
1.1. This Privacy Policy explains how we collect and process the personal data necessary to provide the services available through the WEBSITE.

1.2. Examples of such services are subscribing to newsletters or contacting us and sending us your job application.

1.3. The goal is for these services to be provided in an expeditious and hassle-free manner, describing the practices adopted for this purpose.

 

2. WHAT IS PERSONAL DATA?
2.1. Personal data is any information relating to an individual that identifies them or makes them identifiable, regardless of the nature and medium of the information, including sound and image.

2.2. Examples of personal data we collect include first name, surname, email address, and phone or mobile number.

2.3. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to their physical, physiological, mental, economic, cultural, or social identity.

 

3. HOW WILL WE USE YOUR PERSONAL DATA?
3.1. The House Shop will use the personal data provided for the following purposes:

(a) To analyze and respond to your messages, customer support inquiries, and requests for information;

(b) To analyze and follow up on your application to work with The House Shop;

(c) To send newsletters or other publications requested and/or that may be of interest to you;

(d) For WEBSITE management operations;

(e) To keep a record of your contact details;

(f) For commercial purposes, such as data analysis and audits;

(g) For fraud prevention and information systems security;

(h) For adapting, improving, and modifying services, namely by identifying usage trends, or to determine the effectiveness of promotional campaigns.

3.2. These personal data processing operations are an essential tool for your satisfaction and for The House Shop’s business operations, performed in accordance with applicable law and best practices.

3.3. Your personal data will not be reused for purposes other than those previously identified or unrelated to the initial collection purposes.

 

4. WHAT ARE THE LEGAL BASES FOR PROCESSING COLLECTED DATA?
4.1. The personal data processed by The House Shop has specific legal bases depending on the intended purposes.

4.2. The table below shows the legal bases and data collected according to each purpose:

 

PURPOSE	BASE	COLLECTED DATA
To analyse and respond to your messages, customer support and enquiries.	Consent for this purpose.	Name, phone number, email address.
So that we can send you newsletters or other publications that you have requested and/or that may be of your interest.	Consent for this specific purpose.	Email address.
For website management operations.	Consent for this specific purpose (cookies); Legitimate interests pursued by _ _ _ _.	Cookies, IP address
For commercial purposes, such as data analysis or audits.	Consent for this specific purpose (cookies); Legitimate interests pursued by _ _ _ _.	Cookies, IP address
For the fraud prevention and information systems security.	Legitimate interests pursued by _ _ _ _.	IP address
For the adaptation, improvement and modification of services, particularly by identifying user trends, or to determine the effectiveness of promotional campaigns.	Consent for this specific purpose (cookies); Legitimate interests pursued by _ _ _ _.	Cookies, IP address

 

5. HOW DO WE COLLECT YOUR PERSONAL DATA?
5.1. We collect personal data via forms on the WEBSITE, through the WEBSITE's communication with your device, and via emails sent to us.

5.2. Data collected via your device includes:

(a) Contact requests;

(b) Job application submissions;

(c) Newsletter subscriptions;

(d) Your web browser;

(e) Cookies;

(f) IP address.

5.3. The House Shop commits to processing data lawfully and legally.

5.4. We will not sell, rent, or share personal data with third parties, except as specified in Section 9.

5.5. The House Shop services are not directed at minors, and data belonging to minors is not intentionally processed.

 

6. WHAT ARE COOKIES?
6.1. Cookies are small information files that help identify your browser and store settings or user preferences.

6.2. The House Shop stores cookies to personalize navigation, troubleshoot issues, gather statistics, ensure quality control, and monitor system security.

6.3. Except for strictly necessary cookies, storing other cookies requires User consent, which can be withdrawn at any time via browser settings.

6.4. For details, please consult our Cookie Policy.

 

7. HOW DO WE PROTECT YOUR PERSONAL DATA?
7.1. Personal data is secured using technical and organizational measures ensuring access only to authorized personnel according to established rules.

7.2. We use data center suppliers providing adequate and documented security measures, ensuring servers are kept in controlled environments with restricted access.

7.3. Data is stored on secure servers with PORTUGAL TELECOM DATA CENTER, S.A (NIPC 510030785, Rua Data Center 6200-065 Covilhã), which guarantees protection against unauthorized dissemination, loss, misuse, alteration, processing, or access.

7.4. WEBSITE communications use encryption protocols like HTTPS (Hyper Text Transfer Protocol Secure) to protect device-to-server communications.

7.5. While we take appropriate precautions, no security system is completely impenetrable.

 

8. HOW TO EXERCISE YOUR RIGHTS
8.1. Under current legislation, you have the right to request:

(a) Access: Confirmation of whether your data is processed and access to it;

(b) Rectification: Correction of inaccurate data or completion of incomplete data;

(c) Erasure: Removal of data under legal grounds ("right to be forgotten");

(d) Restriction of processing: Restriction under statutory conditions;

(e) Objection: Objection to data processing at any time;

(f) Data portability: Receiving data in a structured, commonly used, machine-readable format.

8.2. You have the right to lodge a complaint with the competent supervisory authority (in Portugal, CNPD at www.cnpd.pt).

8.3. To exercise these rights, contact: geral@thehouseshop.pt.

8.4. Requesting deletion of data may limit the availability of certain services, though legally required data will be retained.

 

9. WHEN DO WE DISCLOSE DATA TO THIRD PARTIES?
9.1. The House Shop may use third parties for maintenance, technical support, marketing, billing, or payment management, allowing necessary data access solely for contracted services.

9.2. Third parties are selected for high security standards. The House Shop remains responsible for the processed data.

9.3. Data may be disclosed to authorities for legal, judicial, or administrative proceedings under court order.

 

10. THIRD-PARTY WEBSITES
10.1. The WEBSITE may link to third-party sites whose privacy practices are exclusively their responsibility.

10.2. Examples include social buttons for Facebook, Instagram, YouTube, WhatsApp, and LinkedIn.

 

11. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION
11.1. If transfers outside the EU occur, The House Shop will ensure legal compliance and proper safeguards for target jurisdictions.

 

12. MINORS
12.1. The WEBSITE is not directed at minors under 16. Minors must not submit personal data through forms, social media, or emails.

 

13. SENSITIVE PERSONAL DATA
13.1. Please do not provide sensitive personal data (e.g., racial/ethnic origin, political opinions, religious beliefs, trade union membership, genetic/biometric data, health, or sexual orientation data).

13.2. Any sensitive data received will be immediately deleted.

 

14. CHANGES TO THE PRIVACY POLICY
14.1. The House Shop reserves the right to update or modify this Privacy Policy at any time.

 

15. CONTACT DETAILS
15.1. For questions regarding this policy, contact us at: geral@thehouseshop.pt.

_ _ _ _, headquartered at _ _ _ _ and VAT number _ _ _ _, is the owner of the domain _ _ _ _, where its WEBSITE is hosted.

 

_ _ _ _ IS COMMITTED TO PROTECTING THE PRIVACY AND PERSONAL DATA OF ITS CUSTOMERS AND WEBSITE USERS. THEREFORE, IT HAS DEVELOPED AND ADOPTED THE PRESENT POLICY AND THE PRACTICES DESCRIBED HEREIN.

 

THIS PRIVACY POLICY EXPLAINS HOW YOUR PERSONAL DATA IS COLLECTED AND PROCESSED, AND WE ADVISE YOU TO READ IT TO UNDERSTAND THE CONDITIONS UNDER WHICH YOUR PERSONAL DATA IS COLLECTED AND USED.

 

Our privacy policy is in accordance with the applicable Portuguese legislation, namely Law No. 58/2019 of August 8 on the Protection of Personal Data, other applicable national laws, and the General Data Protection Regulation (GDPR) 2016/679 of April 27. Data protection legislation is subject to review, and we recommend that users regularly consult our privacy statement. For reference, you can visit the website www.cnpd.pt. This website complies with national and community legislation. Portuguese courts will have exclusive jurisdiction over any dispute arising from the use of this website.

 

1 - WHAT DOES THIS POLICY COVER?

1.1 - This Privacy Policy explains how we collect and process the personal data necessary for the provision of services available through the WEBSITE.

1.2 - Examples of these services include subscribing to newsletters or contacting us and sending us your application.

1.3 - The aim is to provide these services in an efficient and hassle-free manner, describing the practices adopted for this purpose.

 

2 - WHAT ARE PERSONAL DATA?

2.1 - Personal data refers to any information relating to a person that identifies or can identify them, regardless of the nature and medium of the information, including sound and image.

2.2 - Examples of personal data we collect include name, surname, email, and telephone or mobile number.

2.3 - Identifiable means a person who can be identified directly or indirectly, in particular by reference to an identification number or other specific elements of their physical, physiological, mental, economic, cultural, or social identity.

 

3 - HOW WILL WE USE YOUR PERSONAL DATA?

3.1 - _ _ _ _ will use the personal data you provide us for the following purposes:

(a) To analyze and respond to your messages, customer support, and information requests;

(b) To analyze and process your job application to work with _ _ _ _;

(c) To send newsletters or other publications that you have requested and/or may be of interest to you;

(d) For website management operations;

(e) To maintain a record of your contact details;

(f) For business purposes such as data analysis, audits;

(g) For fraud prevention and security of information systems;

(h) To adapt, improve, and modify services, including the identification of usage trends or determining the effectiveness of promotional campaigns.

3.2 - These personal data processing operations are essential for your satisfaction and for the activity of _ _ _ _, and they are carried out in accordance with applicable legislation and best practices.

3.3 - Your personal data will not be reused for purposes other than those previously identified or unrelated to the purposes for which they were initially collected.

 

4 - WHAT ARE THE LEGAL GROUNDS FOR PROCESSING THE PERSONAL DATA WE COLLECT?

4.1 - The personal data processed by _ _ _ _ have specific legal grounds depending on the purposes for which they are intended.

4.2 - In the following table, you can see the legal grounds according to the above-mentioned purposes:

 

PURPOSE	BASE	COLLECTED DATA
To analyse and respond to your messages, customer support and enquiries.	Consent for this purpose.	Name, phone number, email address.
So that we can send you newsletters or other publications that you have requested and/or that may be of your interest.	Consent for this specific purpose.	Email address.
For website management operations.	Consent for this specific purpose (cookies); Legitimate interests pursued by _ _ _ _.	Cookies, IP address
For commercial purposes, such as data analysis or audits.	Consent for this specific purpose (cookies); Legitimate interests pursued by _ _ _ _.	Cookies, IP address
For the fraud prevention and information systems security.	Legitimate interests pursued by _ _ _ _.	IP address
For the adaptation, improvement and modification of services, particularly by identifying user trends, or to determine the effectiveness of promotional campaigns.	Consent for this specific purpose (cookies); Legitimate interests pursued by _ _ _ _.	Cookies, IP address

 

5 - HOW DO WE COLLECT YOUR PERSONAL DATA?

5.1 - We will collect your personal data through the forms on the WEBSITE, as well as through the WEBSITE itself and the communication it establishes with your device, and the email messages you send us.

5.2 - Your personal data is collected from your device in the following ways:

(a) Through your contact request;

(b) Through the submission of an application;

(c) Through your subscription to the newsletter;

(d) Through your browser;

(e) Through cookies;

(f) IP address.

5.3 - _ _ _ _ is committed to treating your data in accordance with the law and in a legitimate manner.

5.4 - _ _ _ _ will not sell, rent, or share your personal data with third parties, except in cases clearly identified in this Privacy Policy (see Point 9 to understand how).

5.5 - _ _ _ _ services are not directed at minors, and intentional processing of personal data of minors is not carried out.

 

6 - WHAT ARE COOKIES?

6.1 - Cookies are small information files that help identify your browser and can store information, such as User settings and preferences.

6.2 - _ _ _ _ will store cookies on your device to personalize and facilitate navigation to the fullest extent, as well as for troubleshooting, statistics, quality assurance, and monitoring system security.

6.3 - Except for cookies specifically necessary for the performance of the website, the storage of other cookies will always depend on the User's acceptance and consent, which can be withdrawn at any time through specific browser tools.

6.4 - To learn more about the cookies we use, please refer to our Cookie Policy.

 

7 - HOW DO WE PROTECT YOUR PERSONAL DATA?

7.1 - Your personal data is kept secure through the adoption of various technical and organizational security measures that ensure that only Employees who need to access the data do so in accordance with established rules.

7.2 - To protect your personal data, we only rely on data center providers that offer adequate and documented security measures, including guarantees that your personal data is stored on servers maintained in controlled environments with limited access.

7.3 - Personal data is stored on secure servers located at PORTUGAL TELECOM DATA CENTER, S.A with tax identification number 510.030.785 and headquarters at Rua Data Center 6200-065 Covilhã, which provides us with appropriate security guarantees for protecting personal data against unauthorized disclosure, loss, misuse, alteration, unauthorized access, or any other form of unlawful processing.

7.4 - Similarly, when you browse the WEBSITE, we protect your data with encryption, such as Hyper Text Transfer Protocol Secure (HTTPS), which is an internet protocol that aims to establish communication between devices and servers worldwide. The HTTPS protocol emerged as an evolution of its predecessor, HTTP, and the difference between them is that HTTPS encrypts device communication.

7.5 - Although we take precautions and measures we consider appropriate to protect the personal data you provide and we collect, it should be noted that no security system is impenetrable.

 

8 - HOW CAN YOU EXERCISE YOUR RIGHTS:

8.1 - Before explaining how you can exercise your rights, it is important to know what they are. Therefore, the legislation grants you the right to request the exercise of the following rights:

(a) Access: the right to obtain confirmation as to whether personal data concerning you is being processed and, if so, the right to access your personal data;

(b) Rectification: the right to obtain the rectification of inaccurate personal data concerning you and the right to have incomplete personal data completed;

(c) Erasure: the right to obtain the erasure of your personal data when one of the reasons listed in the legislation applies;

(d) Restriction of processing: the right to obtain the restriction of processing if one of the situations listed in the legislation applies;

(e) Objection: the right to object at any time to the processing of personal data concerning you;

(f) Portability: the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format.

8.2 - You also have the right to lodge a complaint with the competent supervisory authority (in Portugal, the National Data Protection Commission at www.cnpd.pt).

8.3 - To exercise the above-mentioned rights, please contact _ _ _ _ via the following email: _ _ _ _.

8.4 - If you request the deletion of some or all of your personal data, some of the requested services may not be provided to you, and _ _ _ _ will retain only the personal data necessary to fulfill the legal obligations to which it is bound.

 

9 - WHEN DO WE DISCLOSE DATA TO THIRD PARTIES?

9.1 - _ _ _ _ may rely on third parties for the provision of certain services, such as maintenance, technical support, marketing, billing, or payment management, and these third parties may have access to some personal data, namely, the data necessary for the contracted purposes.

9.2 - _ _ _ _ ensures that the entities that have access to the data are credible and provide high guarantees of protection. They will not be provided with data beyond what is necessary for the provision of the contracted service, while _ _ _ _ remains responsible for the personal data provided.

9.3 - _ _ _ _ may also disclose data to third parties in the context of investigations, inquiries, judicial and/or administrative proceedings, or similar proceedings, provided that it is duly ordered to do so by a court order.

 

10 - THIRD-PARTY WEBSITES.

10.1 - The WEBSITE may contain links to other websites that may collect and process your personal data. The processing of data on these websites is the sole responsibility of the owners of those websites, and _ _ _ _ assumes no responsibility for their policies and/or practices.

10.2 - Examples of such third parties are Facebook, Instagram, YouTube, WhatsApp, and LinkedIn through the buttons present on the WEBSITE.

 

11 - DATA TRANSFERS OUTSIDE THE EUROPEAN UNION.

11.1 - In the event of data transfers to third countries outside the European Union, _ _ _ _ will comply with legal requirements, particularly regarding the adequacy of the destination country with regard to the protection of personal data and the requirements applicable to such transfers. Personal data will not be transferred to jurisdictions that do not provide adequate security and protection guarantees.

 

12 - MINORS.

12.1 - The WEBSITE is not intended for individuals under the age of 16, and we kindly request that minors do not provide us with personal data through the WEBSITE, application, social networks and social media, or emails.

 

13 - SENSITIVE PERSONAL DATA.

13.1 - _ _ _ _ kindly requests that you do not send or disclose any sensitive personal data, meaning information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, data concerning health, or data concerning a person's sex life or sexual orientation.

13.2 - If you still send or disclose such categories of personal data, they will be promptly deleted.

 

14 - CHANGES TO THE PRIVACY POLICY.

14.1 - _ _ _ _ reserves the right to readjust or change this Privacy Policy at any time, with such changes being advertised.

 

15 - OUR CONTACT DETAILS.

15.1 - If you have any questions or concerns regarding this Privacy Policy, please contact us in writing via email at _ _ _ _.